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Cloud Portal - Track & Trace

MultiTrack is a Cloud service that gives your customers a secure web portal to view the business they do with you.

Through a secure login your customers will be able to track the movement of their consignments, and access relevant documentation and an extensive range of individually defined reports.

MultiTrack is personalised to your company branding so it matches the look and feel of your website ensuring familiarity for your customers. Available in a standard layout or customised to your specifications by our in-house developers.

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Key Features

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Automatically updated from MultiFreight

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Unlimited Secure Customer Access

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Standard or Customised Layout

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Share Documents

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Online Bookings

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Automated Carrier Updates

MultiTrack can also be used for your customers or agents to create On Line Bookings that are automatically created in MultiFreight in real time, giving the user an instant Job Number which they can then see on the tracking screen.

Using workflow your operators can see the new job on the MultiFreight Control Tower and acknowledge the new job and continue working on it, all whilst updating the tracked job so the customer is kept fully up to date.

Why use MultiTrack for a customer portal?

Today your customers want visibility of what they have ordered and its current status, using MultiTrack provides a cloud portal that will help provide this to your customers.

The screens are branded with your company logo and colours with the choice of standard or bespoke customised layouts. Your customers will be able to access their bookings 24 x 7, along with access to any documents you wish them to have  PODs, bill of ladings, invoices, customs and more.

Used in conjunction with carrier portals like INTTRA MultiFreight is kept updated with the latest movements updating your customer via the portal.

You can also give your customers the option to create online bookings streamlining the whole process.

Contact us for more details on how our solutions can help your business

Sales: +44 (0) 1473 212 421

Support: +44 (0) 1473 219 953

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