CHIEF functionality will be switched off in two phases:
- Friday 30 September 2022, you will not be able to make import declarations using CHIEF.
- Friday 31 March 2023, you will not be able to make export declarations using CHIEF and the National Export System (NES).
MultiFreight will be upgrading over 200 customers to R77 and setting up TDR.
For cloud customers we will be running scheduled evening upgrades and will be emailing customers to arrange these.
For on-premise customers the download area is now available . Please contact support for access and details on how to upgrade your system. If you need assistance, please contact support with a lunch time where you can have down time – since everyone needs to be out of the system.
CDS Frequently Asked Questions (FAQ)
What are the new details that need to be entered / required for a CDS entry?
- It is essential that customers take ownership of their own needs and requirements as this is an important transition that is new to all of us. We have created a CDS resource page that collates useful and important resources, along with CDS training information. https://multifreight.com/cds/
Will it be a phased introduction - as in will CHIEF and CDS work side by side?
As we roll out the software you will first be setup with TDR, (trader dress rehearsal) for testing. Once you have completed this you will be set to live. From there you should continue to use CDS only, however the system may allow you to access the CHIEF screens if really required. Please be aware HMRC may turn this off once you are live with CDS.
Why is TDR setup for Sea Imports?
As standard we are configuring CDS for sea import testing, we can also add road imports if required. Currently there is not a TDR test area for airfreight. If/when this changes we will update our customers
How will I produce a C88 / E2 etc in CDS?
CDS is a paperless system and therefore doesn’t produce any documents. However, the AFSS (The Association of Freight Software Suppliers) have designed a standard document for our customers, which has been implemented in our CDS rollout.
If CDS is paperless how will my customers be notified of clearances?
See above. Using the standard AFSS document you will be able to send this to your customer but is technically not an official HMRC document.
Has the format of location codes changed?
Yes, they are very different, e.g. Felixstowe is currently GBFXT, the new CDS code will be GBFXTFXTFXT.
Will MultiFreight still transfer data from completed fields to MultiShed CDS?
Yes, we will always maintain synchronisation of data throughout our solutions to remove double keying.
In CDS can we produce test entries to generate tax figures?
No, whilst TDR is in place for testing, CDS does not have a test system.
Customs How-To Videos
Step 1 – how to identify the declaration category
Step 2 – how to identify the commodity code
Step 3 – how to identify the procedure code
Step 4 – permitted additional procedure code
Step 5 – identify the additional procedure code
Step 6 – additional information statement codes
Step 7 – specific document and reference codes
Steps 8 & 9 – how to review completion guidance
Step 10 – how to complete the customs declaration
Setting up direct debit (one signature)
Setting up direct debit (multi signature)
Setting up a standing authority on CDS
How to use the CDS secure file upload.
Useful & Important Links & Downloads
CDS Training Links & Downloads
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Want to know more? Drop us a quick email or give us a call.
+44 (0) 1473 212 421